Non Stop Tuning Shipping / Returns Policy
SHIPPING POLICY
Most shipments will process and be shipped 1-3 business days after receipt of product order. Products offered through our partners that provide/ require drop shipment may take longer to ship. We will coordinate with our partners to provide shipping information based on quotes provided to us by our partners specific to your individual order.
International orders - please allow 1-2 weeks for delivery
NonStopTuning RETURN POLICY
If for any reason you are not satisfied with your purchase, you may return an item within 30 days of delivery. ALL return/warranty/service requests must be initiated by email and must be approved by NST.
Products must be in original packaging and in new condition. Any item that was modified, damaged, or fully/partially installed is non-refundable. A 10% re-stocking fee may be applied in some rare cases.
Special Order Items (machined to customer specs) require payment/deposit before production and can not be cancelled.
All NST items are backed by a one (1) year warranty. We have been in business since 2005 and we are very proud of the fact that our return rate, for any reason, has always been less than 1%.
NonStopTuning warrants the quality of all NST items for one (1) year. Pulley warranty is contingent upon new OEM crank bolts being torqued to OEM specs at the time of install and accessory belts being changed every 3 years or 36,000 miles. Installers and mechanics should follow OEM repair manuals for proper install procedures, NST videos are for illustration purposes only. This limited warranty is extended only to the original purchaser from the NST website and may not be transferred or assigned. Any modification to NST products voids any and all warranties. NST is not responsible for voiding the OEM car manufacturer warranty. All warranty claims must be sent directly to NST via email. If all the above procedures are followed, and the product is found to be defective in either material or workmanship, NST shall either repair or replace the product, at its sole discretion, and at its sole cost. This limited warranty does NOT cover or apply to any personal injury, labor charges, or any other incidental costs or damages.
THIS LIMITED WARRANTY IS THE ONLY EXPRESSED WARRANTY, WHICH APPLIES TO NST PRODUCTS AND IS EXPRESSLY GIVEN IN LIEU OF ANY OTHER WARRANTY EXPRESSED OR IMPLIED. ANY IMPLIED WARRANTY INCLUDING THAT OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE IS HEREBY LIMITED BY THE SAME TERMS AND TIME LIMITATIONS SET FORTH IN THIS LIMITED EXPRESSED WARRANTY AND OTHERWISE EXCLUDED. EXCEPT FOR THOSE OBLIGATIONS ASSUMED HEREIN, NST ASSUMES NO OTHER OBLIGATIONS IN CONNECTION WITH THE SALE OF NST PRODUCTS.
